Privacy Policy

1. Scope of This Policy

This Privacy Policy describes how Extrile collects, uses, stores, and protects personal information when you access or use extrile.com, create an account, place an order, or interact with our services. By using our website, you acknowledge and agree to the practices described in this policy.

2. Information We Collect

We collect information that you voluntarily provide, as well as certain data that is automatically collected when you interact with our website.

3. Personal Information You Provide

When you place an order, create an account, subscribe to communications, or contact our customer support team, we may collect the following information:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment-related details
• Order history and purchase preferences

This information is necessary to process transactions, fulfill orders, provide customer support, communicate order updates, and manage your account.

4. Automatically Collected Information

When you browse or interact with extrile.com, we may automatically collect certain technical and usage information, including:

• IP address
• Browser type and device information
• Operating system
• Pages visited and time spent on the website
• Referring URLs
• Cookie and similar tracking data

This information helps us operate the website, improve performance, enhance security, analyze usage patterns, and maintain functionality.

5. How We Use Your Information

We use collected information for legitimate business purposes, including:

• Processing and fulfilling orders
• Managing payments and preventing fraud
• Delivering products and services
• Providing customer support
• Communicating regarding orders, policies, or service updates
• Improving website functionality and user experience
• Complying with legal and regulatory obligations

Marketing communications are sent only when permitted by law or with your consent. You may opt out of marketing communications at any time.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enable essential website functions, remember user preferences, analyze site traffic, and improve user experience.

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features or functionality.

7. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who assist us in operating our business, such as:

• Payment processors
• Shipping and logistics partners
• Website hosting and infrastructure providers
• Analytics and performance tracking services
• Email and communication platforms

These service providers receive only the information necessary to perform their services and are contractually required to protect your data and use it solely for Extrile-related operations.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of online transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

In addition, extrile.com is secured using SSL (Secure Socket Layer) / HTTPS encryption technology. This ensures that all data transmitted between your browser and our website — including personal information, contact details, and checkout-related data — is encrypted and protected against unauthorized access during transmission.

You can verify the secure connection at any time by checking the HTTPS prefix and security indicator in your browser’s address bar.

9. Data Retention

We retain personal information only for as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce our policies. Certain data may be retained longer where required by law, tax regulations, or fraud-prevention requirements.

10. Your Rights and Choices

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate or outdated information
• Request deletion of your personal data
• Opt out of marketing communications

Requests can be submitted by contacting us using the information provided below. We will respond within a reasonable timeframe, subject to legal requirements.

We do not knowingly collect personal information from individuals under the age of 13.

11. Third-Party Links

Our website may contain links to third-party websites. Extrile is not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any external websites you visit.

12. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes take effect immediately upon posting on this page. Continued use of extrile.com after changes are posted constitutes acceptance of the revised policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Website: extrile.com
Email: support@extrile.com
Address: 9329 Central Drive, Mint Hill, North Carolina 28227, United States