Privacy Policy

Extrile (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you visit extrile.com, place an order for our T-shirts and Hoodies, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to information collected through:

• Our website, extrile.com

• Customer support communications

• Order processing and fulfillment activities

• Marketing communications (where permitted by law)

This policy does not apply to third-party websites, services, or platforms that may be linked from our website.

2. Information We Collect

We collect information that you voluntarily provide to us, as well as certain information automatically collected when you interact with our website.

The types of information we collect depend on how you use our services.

3. Personal Information You Provide

When you place an order, contact customer support, or otherwise interact with us, we may collect the following categories of personal information:

• Full name

• Email address

• Phone number (if provided)

• Billing address

• Shipping address

• Payment-related information necessary to process transactions

• Order details and purchase history

• Communications you send to us

This information is used to:

• Process and fulfill orders

• Arrange shipping and delivery in accordance with our Shipping Policy

• Provide customer support

• Process returns and refunds in accordance with our Return & Refund Policy

• Communicate order confirmations, updates, and service-related notices

• Prevent fraud and unauthorized transactions

We collect only the information reasonably necessary to operate our business and fulfill contractual obligations.

4. Automatically Collected Information

When you visit or interact with extrile.com, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and browsing behavior

• Referring URLs

• Date and time of access

• Cookie identifiers and similar tracking data

This information helps us:

• Maintain website functionality

• Improve performance and user experience

• Monitor security

• Analyze traffic and usage trends

• Detect and prevent fraud

This data is generally collected in aggregated form and is not used to personally identify you unless required for security or legal purposes.

5. Cookies and Tracking Technologies

Extrile uses cookies and similar technologies to:

• Enable essential website functionality

• Remember user preferences

• Maintain secure checkout sessions

• Analyze website traffic and performance

Cookies may be session-based (temporary) or persistent.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may impact website functionality, including checkout and account-related features.

6. How We Use Personal Information

We use personal information for legitimate business purposes, including:

• Processing payments and completing transactions

• Fulfilling and shipping orders

• Communicating order status and updates

• Managing returns and refunds

• Responding to customer inquiries

• Improving our products and services

• Preventing fraud and unauthorized activity

• Complying with legal and regulatory obligations

Marketing communications are sent only where permitted by law or with your consent. You may opt out of marketing emails at any time by using the unsubscribe link included in those communications.

7. Sharing of Information

Extrile does not sell, rent, or trade personal information to third parties.

We may share information with trusted third-party service providers that assist us in operating our business, such as:

• Payment processors

• Shipping and logistics partners

• Website hosting providers

• Cloud storage providers

• Analytics services

• Email communication platforms

These service providers receive only the information necessary to perform their designated services and are required to protect personal information and use it solely for business purposes related to Extrile.

We may also disclose information if required to do so by law, legal process, or governmental request.

8. Payment Security

Payments are processed through secure third-party payment providers available at checkout. Extrile does not store full payment card details on its servers.

Our website uses SSL (Secure Socket Layer) / HTTPS encryption to protect information transmitted between your browser and our website. You can verify this secure connection by checking for the “https://” prefix and security indicator in your browser’s address bar.

While we implement reasonable safeguards, no online transmission or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders and provide services

• Comply with legal and tax obligations

• Resolve disputes

• Enforce our policies

Retention periods may vary depending on the nature of the information and applicable legal requirements.

10. Your Rights and Choices

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or outdated information

• Request deletion of your personal data

• Object to or restrict certain data processing activities

• Opt out of marketing communications

To exercise these rights, please contact us using the details provided below. We will respond within a reasonable timeframe and in accordance with applicable law.

11. Children’s Privacy

Extrile does not knowingly collect personal information from individuals under the age of 13. If we become aware that personal information has been collected from a child without appropriate consent, we will take steps to delete such information.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

13. International Data Transfers

If you access our website from outside the United States, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

By using our website, you consent to such transfer and processing where permitted by law.

14. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes become effective upon posting on this page.

Continued use of extrile.com after updates are posted constitutes acceptance of the revised Privacy Policy.

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact:

Extrile
Website: extrile.com
Email: support@extrile.com
Address: 9329 Central Drive, Mint Hill, North Carolina 28227, United States

We are committed to maintaining consistent, transparent, and responsible data practices across all aspects of your shopping experience with Extrile.