DMCA Policy

Effective Date: 15/05/2024
Store Name: Extrile
Website: extrile.com
Email: support@extrile.com
Address: 9329 Central Drive, Mint Hill, North Carolina 28227, United States
Payment Methods Used: PayPal
App Integrations: Google Analytics 4 (GA4), Meta Pixel, Klaviyo
Countries We Ship To: United States, Canada, United Kingdom

1. Submitting a DMCA Takedown Notice

If you believe that material on extrile.com infringes your copyrighted work, you have the right to file a DMCA Takedown Notice. To ensure that we can respond properly and without delay, your notice must be complete and include all information required under U.S. copyright law. Incomplete notices may be rejected or delayed.

Your written DMCA notice must include:

  • A detailed description of the copyrighted work that you believe has been infringed. This can include text, artwork, photography, videos, or any other original content protected by copyright law.
  • The precise URL or location on our Website where the allegedly infringing content can be found. A general description of the page is not sufficient; we require a direct link or clear reference.
  • Your full legal name, mailing address, telephone number, and email address, so we may contact you with follow-up questions or updates regarding your claim.
  • A statement affirming your good-faith belief that the use of the material on our Website is not authorized by the copyright owner, its agent, or by law.
  • A statement, made under penalty of perjury, confirming that the information you have provided is accurate and that you are legally authorized to act on behalf of the copyright owner.
  • Your physical or electronic signature, which serves as formal certification of your claim.

Once your notice is received, we will review it according to DMCA requirements. If the notice is valid and complete, we will remove or disable access to the disputed material in a timely manner.

Submit all DMCA notices to:

DMCA Agent: Extrile
Company: Extrile
Email: support@extrile.com

2. How to Submit a Counter-Notification

If your content was removed due to a DMCA notice and you believe the removal was the result of a mistake or misidentification, you have the right to submit a formal counter-notification. A counter-notice must be submitted in writing and must contain the information required under Section 512(g) of the DMCA.

Your counter-notification must include:

  • Your name, address, telephone number, and email address, so we can contact you and forward your response to the original complainant.
  • Identification of the material that was removed or disabled, along with the specific URL or location where it previously appeared on our Website.
  • A statement, under penalty of perjury, affirming that you have a good-faith belief the removed material was taken down due to a mistake or incorrect identification.
  • A statement agreeing to the jurisdiction of the federal court for your judicial district. If you are located outside the United States, you must agree to the jurisdiction of the courts located in the State of North Carolina.
  • Your physical or electronic signature, confirming the accuracy of your counter-notification.

Once a valid counter-notification is received, we will forward it to the original claimant. If they do not file a legal action seeking a court order to keep the content offline within 10–14 business days, we may restore the material to our Website.

Please note that submitting a false counter-notification can carry legal consequences, including liability for damages, attorney fees, and court costs.

3. Consent to Electronic Communications

By accessing extrile.com, purchasing products from Extrile, communicating with our support team, or creating an account on our Website, you consent to receive communications from us electronically. These communications may include, but are not limited to:

  • Order confirmations, delivery notifications, and transaction receipts
  • Messages related to account status, password resets, and security alerts
  • Replies from the Extrile customer support team
  • Marketing or promotional updates (only if you voluntarily opt in)

You acknowledge and agree that all electronic communications—whether delivered through email, on-site notifications, or other digital channels—are considered legally equivalent to written communications provided in physical form. This ensures that legally required notices, agreements, and disclosures can be provided to you efficiently and securely.

If at any point you wish to stop receiving marketing or promotional communications from us, you may opt out by selecting the “Unsubscribe” option included in our emails. You may also request removal from marketing lists by contacting us directly at support@extrile.com. Transactional emails, security alerts, and essential service messages cannot be opted out of, as they are part of your active relationship with our Website.

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