Payment Methods

1. Accepted Payment Methods

Extrile accepts the following payment methods:

• Credit & Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards supported at checkout.
• Digital Wallets & Express Checkout: Apple Pay, Google Pay, Shop Pay, PayPal (if enabled during checkout)
• Gift Cards or Store Credit: If offered, customers may use Extrile gift cards or store credits during checkout.

All card transactions are processed through encrypted, PCI-compliant payment gateways for maximum security.

2. Payment Processing

Extrile uses secure payment processing systems to ensure your transactions are safe:

• Authorization: When an order is submitted, your payment method is immediately authorized to confirm that funds are available, billing credentials match, and no fraud indicators are present.
• Payment Capture: Your payment is fully captured once your order moves into the fulfillment stage.
• Security Measures: To ensure secure transactions, we utilize SSL encrypted checkout, fraud screening tools, trusted third-party processors, and PCI-compliant systems. Extrile never stores full credit card numbers or sensitive payment data.

3. Billing Information Requirements

To complete any purchase, customers must provide:

• A valid billing name
• A correct billing address
• A payment method cleared for online transactions

Incorrect or mismatched information may delay or cancel the order.

4. Failed or Declined Transactions

Payments may be declined if:

• The card has insufficient funds
• Information was entered incorrectly
• The bank blocks online or unfamiliar transactions
• A fraud check fails
• The payment gateway cannot verify the card

We recommend rechecking your details, trying a different payment method, or contacting your bank for more information.

5. Currency

All payments on extrile.com are processed in U.S. Dollars (USD). Your bank may apply additional conversion fees depending on your currency.

6. Taxes & Additional Fees

Sales tax, shipping fees, promotions, and discounts are automatically calculated at checkout. We do not add hidden charges beyond what is shown before payment.

7. Updating Saved Payment Information

Customers with an account may update stored payment methods through their profile. Any saved payment data is securely encrypted by our payment partners.

8. Payment Issues at Checkout

If you encounter a payment issue, you can try the following:

• Refresh the checkout page
• Clear your browser cache/cookies
• Try another browser or device
• Contact your bank for authorization
• Reach out to our support team at support@extrile.com

9. Chargebacks & Payment Disputes

If you initiate a chargeback, we will provide all required documentation to your bank or payment processor. For faster resolutions, we encourage contacting us directly before filing a dispute.

10. Fraud Prevention

To protect customers and our platform, Extrile may:

• Place orders on hold
• Request identity verification
• Cancel orders flagged by our security systems

We reserve the right to decline any order suspected of fraud.

11. Policy Updates

Extrile may revise this Payment Methods Policy at any time. Continued use of extrile.com indicates acceptance of any changes.

Questions or Assistance?

If you have any questions regarding payments, payment methods, or any issues, please contact our customer support team:

Website: extrile.com
Email: support@extrile.com
Address: 9329 Central Drive, Mint Hill, North Carolina 28227, United States