Payment Method Policy

Effective Date: 15/05/2024
Store Name: Extrile
Website: extrile.com
Email: support@extrile.com
Address: 9329 Central Drive, Mint Hill, North Carolina 28227, United States
Payment Methods Supported: PayPal and other secure payment options available at checkout

This Payment Policy outlines the accepted payment methods, billing procedures, security measures, and transaction terms applicable to purchases made on extrile.com.

By placing an order on our Website, you agree to the terms described below.

1. Accepted Payment Methods

Extrile accepts secure and widely recognized payment methods available at checkout, including:

Credit & Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Other major cards supported by our payment gateway

Digital Wallets & Express Checkout (if enabled at checkout)

  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal

Gift Cards or Store Credit
If issued by Extrile, gift cards or store credits may be applied during checkout in accordance with their terms.

Available payment methods may vary depending on your location and device.

2. Payment Authorization and Capture

When you submit an order:

Authorization
Your payment method is immediately authorized to verify available funds, confirm billing credentials, and complete fraud screening procedures.

Order Confirmation
An order confirmation email is sent once payment authorization is successful. However, order acceptance remains subject to verification and availability.

Payment Capture
Payment is fully captured when your order enters the fulfillment stage, typically within our 0–1 business day handling period as outlined in our Shipping Policy.

Extrile reserves the right to cancel or decline any order prior to shipment if payment cannot be verified or authorized.

3. Billing Information Requirements

To complete a purchase, customers must provide:

  • Full legal name
  • Accurate billing address
  • Valid payment method authorized for online transactions
  • Valid email address

Providing inaccurate, incomplete, or mismatched billing information may result in order delays or cancellation.

Customers are responsible for ensuring billing details are correct before submitting payment.

4. Pricing Accuracy

We strive to ensure accurate pricing and product information. However, errors may occasionally occur.

Extrile reserves the right to:

  • Correct pricing inaccuracies
  • Cancel orders affected by pricing errors
  • Issue refunds if payment was processed incorrectly

In the event of a pricing discrepancy, we may contact you before processing your order.

5. Currency

All transactions on extrile.com are processed in United States Dollars (USD).

If you are purchasing from outside the United States, your financial institution may apply currency conversion fees or international transaction fees. Extrile is not responsible for these additional charges.

6. Taxes and Additional Charges

Applicable sales tax, shipping fees, discounts, and promotional adjustments are automatically calculated and displayed at checkout before payment is finalized.

Extrile does not apply hidden charges beyond what is shown at checkout prior to order confirmation.

7. Payment Security

Extrile prioritizes transaction security and implements the following measures:

  • SSL (Secure Socket Layer) / HTTPS encrypted checkout
  • PCI-compliant payment gateways
  • Fraud detection and risk analysis tools
  • Secure third-party payment processors

Extrile does not store full credit card numbers or sensitive payment credentials on its servers. Payment data is handled directly by certified payment processing partners.

8. Failed or Declined Transactions

Payments may be declined for various reasons, including:

  • Insufficient funds
  • Incorrect billing information
  • Bank restrictions on online or international transactions
  • Failed fraud screening
  • Temporary payment gateway issues

If your payment is declined, we recommend:

  • Verifying all entered information
  • Trying an alternative payment method
  • Contacting your bank for authorization
  • Attempting checkout using another browser or device
9. Chargebacks and Payment Disputes

If you believe a transaction was made in error, please contact support@extrile.com before initiating a chargeback.

Filing a chargeback without first contacting us may delay resolution. In the event of a dispute, Extrile will provide relevant transaction records, order confirmations, tracking details, and policy documentation to the payment processor or issuing bank.

Unauthorized or fraudulent chargebacks may result in account restrictions where applicable.

10. Fraud Prevention and Order Verification

To protect customers and maintain secure operations, Extrile may:

  • Place orders on temporary hold
  • Request identity or billing verification
  • Cancel transactions flagged as high-risk
  • Decline suspicious orders

These measures are implemented to prevent fraud, unauthorized use, and financial loss.

11. Refunds and Payment Reversals

Refunds are processed in accordance with our official Refund Policy.

Approved refunds are issued to the original payment method used at checkout. Processing times may vary depending on your bank or financial institution.

Shipping fees are non-refundable unless otherwise specified in our Return or Refund Policies.

12. Policy Updates

Extrile reserves the right to update or modify this Payment Policy at any time. Changes become effective immediately upon posting on this page.

Continued use of extrile.com after updates constitutes acceptance of the revised terms.

13. Contact Information

If you have questions regarding payments, billing, or transaction security, please contact:

Extrile
Website: extrile.com
Email: support@extrile.com
Address: 9329 Central Drive, Mint Hill, North Carolina 28227, United States

Shop
Search
Account
0 Cart
Shopping Cart

Your cart is empty

You may check out all the available products and buy some in the shop

Return to shop